CITY COUNCIL AGENDA ITEM
ACTION REQUESTED:
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Approve the award of Option Year Two to Contract 17-039, EMS and Non-EMS Billing Services, to Andres Medical Billing, Ltd. and to Fire Recovery USA, LLC for an amount not to exceed 3.1% of total dollars collected for EMS billing services and 20% of total dollars collected for non-EMS billing services
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DEPARTMENT: Fire Department
SUBMITTED BY: Mark Puknaitis, Chief
BOARD/COMMISSION REVIEW:
N/A
BACKGROUND:
The City received $3.9 million in ambulance revenues in 2020 and, thus far in 2021, has collected $2.46 million. This includes payments under the Ground Emergency Medical Transportation (GEMT) agreement.
The City began outsourcing billing and collection support for ambulance transport and emergency response (EMS services) in 2004 due to the specialized nature of the billings. Vendors in this market have experience filing with Medicare, Medicaid, and other private insurance carriers and claims processing centers.
On June 20, 2017 the City Council awarded Contract 17-039 to Andres Medical Billing, Ltd (Andres) and Fire Recovery USA, LLC (Fire Recovery) for a three-year term from July 1, 2017 to June 30, 2020, with two, one-year options to extend. The purpose of the contracts is to partner with a service provider to provide a turn-key solution to bill and collect EMS and non-EMS fees for the City.
DISCUSSION:
During the original term and first extension of the contract, Andres worked with the department to identify additional cost recovery strategies for implementation. Andres meets with staff monthly to review payer mix and trends in collections as well as strategies moving forward. Andres has been a collaborative partner in assisting with cost reporting and tracking GEMT funding at no additional cost.
Based upon the vendors' performance, the Fire Department recommends extending the contract for the second option year. Andres and Fire Recovery USA have agreed to maintain the rates and terms prov...
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