CITY COUNCIL AGENDA ITEM
ACTION REQUESTED:
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Approve the award of Sole Source Procurement 24-259, Cityworks Customization Support and Maintenance, to Power Engineers, Inc. for an amount not to exceed $195,536 and for a three-year term
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DEPARTMENT: Information Technology
SUBMITTED BY: Jackie Nguyen, Director
BOARD/COMMISSION REVIEW:
N/A
BACKGROUND:
Cityworks is the City's public asset and work management software solution. Since the 1990s, the Water Utilities and the Department of Public Works have used it to manage work orders, service requests, and, to a limited extent, warehousing functions.
While evaluating new ERP software solutions in 2016, the City determined that departments using the work order and warehousing functions in the old ERP system (Naviline) should move to Cityworks rather than the new Tyler ERP because it had greater functionality. In December 2017, the City Council awarded Contract 17-056, Cityworks Upgrade and Enhancement, to Power Engineers, Inc. (Power).
The purpose of Contract 17-056 was to upgrade Cityworks to the latest version and expand the use of service requests, work orders, asset management and warehousing functionality to the departments that had used Naviline for this functionality. As part of this work, Power created several custom integrations that need to be maintained.
DISCUSSION:
This Sole Source is requested to maintain the customizations created by Power, including:
* An integration between ArcFM Designer and the Cityworks Storeroom and Workorder Manager modules for the Electric Utility.
* An integrated sidewalk replacement program managed within Cityworks for the Transportation, Engineering, and Development (TED) Business Group; and
* A custom material bulk update tool for TED.
The award includes the following tasks:
* Cityworks upgrade support in 2025, 2026 and 2027
* Ad hoc Cityworks customization maintenance
The IT Department has identified this purchase as a Sole Source because most of the es...
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