CITY COUNCIL AGENDA ITEM
ACTION REQUESTED:
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Approve the Award of RFP 17-056, Cityworks Upgrade and Enhancement Project, to Power Engineers, Inc. for an amount not to exceed $1,295,106.66.
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DEPARTMENT: Electric Utility
SUBMITTED BY: Mark Curran, Director
BOARD/COMMISSION REVIEW:
N/A
BACKGROUND:
While the City was investigating ERP solutions, staff found that many products are not tailored to the needs of local governments, as they require customization and additional funds. The City began to focus on a "Best of Breed" environment - utilizing several software solutions already in place that need to be fully leveraged and integrated across departments as well as across platforms. One of these best of breed software solutions is Cityworks. Cityworks is a comprehensive public asset and work management software solution by Azteca Systems LLC, which has been used in a number of different ways across City departments to manage work orders, service requests and to a limited extent warehousing functions since the 1990's.
This project will upgrade Cityworks to the latest version and standardize the software on a single platform to provide service request, work order, asset management and warehousing functionality to all departments that currently use this functionality in SunGard. Additionally, departments that currently do not use the Cityworks platform will be included in the implementation, rollout and training phases as this software package will become the standard work activity tracking tool for all departments. Required and relevant information from legacy systems will be migrated and/or backed up prior to the retirement of the respective system.
While the ERP standardizes and upgrades the City's financial, utility billing, permit and human resources software platforms, Cityworks standardizes and upgrades the City's service request and work order platforms. Specifically, this project will achieve the following outcomes:
* Standardization: The ...
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