CITY COUNCIL AGENDA ITEM
ACTION REQUESTED:title
Approve the award of RFP 22-097, CAD/RMS Consultant Services, to Federal Engineering, Inc., for an amount not to exceed $133,098
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DEPARTMENT: Police Department
SUBMITTED BY: Jason Arres, Police Chief
BACKGROUND:
Staff currently utilizes Computer Aided Dispatch (CAD), Mobile Data Terminal (MDT) and Records Management System (RMS) solutions to support the daily operations of the emergency communication center and Police and Fire departments.
The CAD/MDT system is the primary tool used by emergency telecommunicators to collect information on calls, record response times, share information with public safety staff in the field, and relay confidential and restricted information to officers.
The RMS is the repository of the call data, reports, and associated documents. It is used by all members of the department for searching, storing, and managing reports and cases. The system is essential for tracking statistics, maintaining records and completing investigations.
The Police Department is seeking to replace its current CAD, MDT and RMS solutions that have been in place since 2009. They are nearing end-of-life and lack many of the newer features and functionality of today's systems.
Due to the magnitude and impact of replacing these critical systems, the Police Department sought a consultant to complete a needs assessment, a request for proposal (RFP), RFP evaluation, vendor selection, contract negotiations and optionally assist with the implementation of a new CAD/MDT/RMS solution.
The selected consultant's primary responsibilities will involve the following tasks:
* Task 1: Workflow & Needs Assessments
Conduct a business operations workflow assessment and interview department personnel and other City staff to identify the functional requirements needed in the replacement solution. A functional requirements document will be created to assist with building an RFP.
* Task 2: Comprehensive Plan of Acti...
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