CITY COUNCIL AGENDA ITEM
ACTION REQUESTED:
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Approve the Commuter Parking and Access principles
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DEPARTMENT: Transportation, Engineering and Development
SUBMITTED BY: Jennifer Louden, Deputy Director
BOARD/COMMISSION REVIEW:
N/A
BACKGROUND:
Prior to the COVID-19 pandemic, the City's commuter parking programs, comprised of a combination of renewable quarterly permits and daily fee spaces, were not efficiently meeting the needs of the commuter population. This was demonstrated by years-long waitlists for quarterly permits for the Naperville Station, combined with higher utilization of daily fee spaces than permit spaces. A Commuter Parking and Access Work Plan was developed during 2019 to address operational issues and abuses in the City's legacy parking programs while also preparing to implement technology to improve commuter access to the existing parking supply.
Between June 2019, when the work plan was approved, and March 2020, significant progress was made in addressing the abuses of the current system. The following actions were completed:
* Commuter Parking Rules and Regulations update: The Commuter Parking Rules and Regulations were updated to implement stricter rules surrounding permit use, including elimination of the carpool program and an added requirement that permit holders submit vehicle registration information to demonstrate that vehicles included in the account are registered to their address.
* Commuter quarterly parking permit account audits: Staff conducted an audit of the 2,608 permit holder accounts that were active in July 2019. The audit required all account holders to submit updated account information along with acceptable vehicle registration information. Permits were revoked when commuters did not provide the required information within the specified timeframe. The process resulted in a decrease in the number of permits issued for each lot due to both voluntary cancels and cancellations due to lack of response to th...
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