CITY COUNCIL AGENDA ITEM
ACTION REQUESTED:
title
Receive the June Strategic Plan update
body
DEPARTMENT: City Manager's Office
SUBMITTED BY: Pam Gallahue, PhD, Director - Community Services Department and Linda LaCloche, Communications Director
BOARD/COMMISSION REVIEW:
N/A
BACKGROUND:
In December 2019, the City issued RFP 20-012, Strategic Planning Consultant Services, to contract with an experienced and qualified consulting firm to guide the City Council, DLT, community members, and other stakeholders in the execution of a comprehensive visioning process, facilitation of community engagement exercises, and development of an updated strategic plan. Having a current, up-to-date work plan gives staff and the Council a common direction and will allow both to be proactive, prioritize requests to avoid work overload, and appropriately allocate resources.
Originally, the project was to begin in spring 2020, however, in response to the COVID-19 pandemic, the City halted all in-person activities. Staff remained in contact with Shockey Consulting throughout 2020 and discussed how to adjust the plan, timeline, and engagement process.
The strategic planning process began in January 2021. Since that time, staff and Shockey have met on a bi-weekly basis and performed discovery focused on data and document/plan collection and project branding. In May, Shockey began meeting with the directors to gain further information on operations in order to develop the Snapshot document. Components of the Snapshot are now shown on the project website www.BridgetoPossibility.org.
On May 13, the "Naperville Next" Community Survey went live. The survey is intended to gather input on two critical pieces of the strategic plan:
* Vision and goals
* Citizen priorities for City services
Additional engagement activities will be added to the project website and will be marketed directly to those who have completed the survey as well as the general public.
Participants will have the o...
Click here for full text