CITY COUNCIL AGENDA ITEM
ACTION REQUESTED:
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Approve the award of Cooperative Procurement 21-116, Telecommunications and Internet Services, to AT&T Corporation for an amount not to exceed $276,602 and for a two-year term
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DEPARTMENT: Information Technology
SUBMITTED BY: Jacqueline Nguyen, Director
BOARD/COMMISSION REVIEW:
N/A
BACKGROUND:
The City of Naperville requires various telecommunications and Internet services such as traditional analog phone lines, advanced voice services and features such as Centrex, Voice over Internet Protocol (VoIP) services including Session Initiation Protocol (SIP) links, and Internet Services. The City's current telecommunications contract (17-057) was awarded to AT&T Corporation by the City Council in March 2017 for a three-year term from May 1, 2017 through April 30, 2020. With change orders this was extended through March 31, 2021.
DISCUSSION:
The new contract with AT&T will include four addendums covering the following four service areas:
1. IP Flex - covers the SIP trunks that connects the City's VoIP desktop telephone system to the outside world
2. Centrex - covers phone lines with complex features and capabilities include 911 lines, lines to City Dispatch and Call Center, phone lines in Council Chambers, etc
3. Complete Link - covers various circuit costs and phone lines with simple, analog service such as those to parking decks and similar locations
4. AT&T Direct Internet - covers the City's primary Internet service over a 1 Gbps link, and Internet links required for the SIP trunks
Last year the total cost of these services was typically between $11,000 and $11,500 per month. There is some small cost variance due to varying monthly usage from different phone call lengths in minutes and call destinations across tariff bands.
The new contract prices for telephony services, apart from Internet circuits and services, did not change materially, and none is anticipated. The new contract prices for Intern...
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