CITY COUNCIL AUTHORITY PROCUREMENT AWARD
ACTION REQUESTED:
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Approve the award of Sole Source Procurement 20-320, Naviline Public Administration and Public Safety CAD/RMS Software Maintenance and Support, to CentralSquare Technologies for an amount not to exceed $374,803 and for a one-year term
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DEPARTMENT: Information Technology
SUBMITTED BY: Jacqueline Nguyen, Director
BACKGROUND:
CentralSquare Technologies (formerly Superion) has been the provider of the City's primary public administration (Naviline) and public safety (CAD/RMS) software applications for various services and functions since 1994. The City uses various separate applications for the following business operations:
Major Naviline applications:
* Permits, Licensing, Code Enforcement
* Planning and Zoning
* Cash Receipts, Accounts Receivable
* GMBA (Accounting)
* Purchasing/Inventory
* Customer Information System (Utility Billing)
* Work Order/Facility Management
* Human Resources
* Payroll/Personnel
Major CAD/RMS applications:
* Computer Aided Dispatching used by Police, Fire and 911 Dispatch
* Records Management Incident Reporting and Field Reporting
* Warrant tracking, Arrest/Booking, Case Management
* Property and Evidence Management
* Accident Management
* Firehouse Incident Reporting
Public Safety support also includes application integrations such as:
* Mobile Application Software
* Mapping Software
* Electronic Fingerprinting Systems
* State of Illinois Law Enforcement Agency Data System
In 2017, the City selected Tyler Technologies to provide a modern Software as a Solution (SaaS) for the public administration capabilities. Staff is making steady progress toward migrating the capabilities from Naviline to the Tyler systems. The financial, purchasing and budgeting modules are interdependent on other billing/cashiering components in Naviline and cannot be fully discontinued until utility billing functionality is completely implemented in Tyler Munis. City staff will continue...
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