CITY COUNCIL AGENDA ITEM
ACTION REQUESTED:
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Approve the award of Sole Source Procurement 18-083, IT Research and Advisory Services, to Gartner, Inc for an amount not to exceed $363,000 and for a three-year term.
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DEPARTMENT: Information Technology
SUBMITTED BY: Jeff Anderson, Director
BOARD/COMMISSION REVIEW:
N/A
BACKGROUND:
Gartner is the world's leading information technology research and advisory company with clients in 90 countries. More than 1,000 expert analysts assist IT professionals from both public and private sector organizations on approximately 1,250 technology-related topics. This agreement will allow Naperville to access the following products and services:
* Research - Clients can take advantage of insight gained through Gartner's rigorous research processes and proprietary methodologies. Gartner methodologies consist of research practices, procedures and rules that distill large volumes of data into clear, precise, actionable insight so clients can formulate plans or make difficult business decisions.
* Contract Review - Gartner analysts review thousands of hardware/software/service contracts each year and will provide pricing proposal and comparative analysis, business terms and conditions review and negotiation strategy advice.
* Analyst Access - Analysts publish thousands of pages of original research annually. As a client, Naperville will have access to analysts to discuss all areas of current/future projects such as planning, implementing, communication efforts and purchasing strategies.
* Benchmarking Analytics - Data will be provided in the areas of performance, infrastructure, applications, vendors, customer satisfaction and purchasing policies.
* Peer Networking - This is most often an underappreciated service in public sector agencies. Gartner hosts an annual Symposium, numerous Summits and a myriad of opportunities for IT professionals to connect because they are geographically close or working on similar initiatives...
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