CITY COUNCIL AGENDA ITEM
ACTION REQUESTED:
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Approve the Award of RFP 17-020, Custodial/Janitorial Services for City Sites, to Citywide Building Maintenance for Groups A and B, for an amount not to exceed $689,546.64 and for the Central Business District and Train Station, to Smith Maintenance Company for Group C, for an amount not to exceed $227,283.54 and a total award of $916,830.18 for a two-year term.
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DEPARTMENT: Department of Public Works
SUBMITTED BY: Richard Dublinski, Director DPW
BOARD/COMMISSION REVIEW:
N/A
BACKGROUND:
The Department of Public Works (DPW) contracts custodial services to provide cleaning related services at designated City facilities, the Central Business District, the Naperville train station, parking decks and other sites as needed. The City's existing custodial and janitorial firms provide cleaning services to 181,000 square feet and over 27,000 of annual hours for maintenance of city facility spaces. The City contracts with two firms to manage the level or work required. The first firm maintains city facilities and sites and the second firm provides cleaning services to the Central Business District (CBD), the four parking decks and the downtown train station. This includes public areas such as sidewalks, parking lots, streets, tunnels and stairwells.
The contractors are to provide the highest level of service and custodial care. Contractors will supply all labor, material, equipment and supplies (except paper products, trash liners, waste containers and cleaning equipment) to perform daily, weekly, monthly and bi-annual cleaning of each City facility. Under the new contract, services were expanded to include project work such as window washing, carpet extraction and annual parking deck power washing. The selected contractor is also required to have a work order system in place to document inspections, special cleaning requests and problem areas. The work order system must be interactive and allow City staff to ente...
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