CITY COUNCIL AGENDA ITEM
ACTION REQUESTED:
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Approve the award of RFP 25-201, Real-Time Information Center Software, to Peregrine for an amount not to exceed $556,400 and for a three-year term
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DEPARTMENT: Police Department
SUBMITTED BY: Jason Arres, Chief
BOARD/COMMISSION REVIEW:
N/A
BACKGROUND:
A Real-Time Information Center (RTIC) is a software-based operational support tool that integrates information the Police Department currently uses such as dispatch data, reports, camera feeds, and other data into a single interface. Rather than replacing existing systems or adding new surveillance technology, an RTIC improves how information is accessed, searched, and shared in real time.
During active calls for service, major incidents, and special events, the RTIC allows trained personnel to quickly analyze relevant information and provide officers and supervisors with actionable insights to enhance officer safety and improve coordinated response. The system is designed to help personnel work more efficiently and effectively and maintains appropriate controls over access, use, and data governance.
The Police Department is seeking to acquire an RTIC software platform as part of a broader strategic technology plan aimed at improving operational efficiency, decision-making, and public safety outcomes. Over time, the department has implemented a wide range of technological tools including, but not limited to, Computer-Aided Dispatch systems, records management systems, and fixed and mobile cameras. While each system provides value independently, they currently operate separately and require personnel to move between multiple platforms to access critical information.
The RTIC software will address this operational gap by integrating these disparate systems into a single, unified system. This centralized platform will allow authorized personnel to quickly search, analyze, and visualize information across multiple databases in real time. This will improve sit...
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