CITY COUNCIL AGENDA ITEM
ACTION REQUESTED:
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Approve the award of Cooperative Procurement 24-223, Rapid7 Managed Detection and Response, to Carahsoft Technology Corporation for an amount not to exceed $120,598.94 and for a one-year term
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DEPARTMENT: Information Technology
SUBMITTED BY: Jacqueline Nguyen, Director
BOARD/COMMISSION REVIEW:
N/A
BACKGROUND:
Technology is constantly evolving, and so are the cybersecurity challenges facing organizations. According to an article published by Microsoft, the top five cybersecurity challenges facing organizations are:
1. Managing the increased risk of ransomware/cyber-extortion
2. Ensuring cloud resources, workloads, and apps are securely configured
3. Gaps in protection across hybrid, multi-cloud, and multi-platform environments
4. Challenges in recruiting qualified security professionals
5. Enabling end-user productivity without sacrificing security
To help address these and other cybersecurity challenges, for the past several years the IT Department has procured Managed Detection Response (MDR) service from Rapid7. The City has benefited from the additional on-call and day-to-day assistance provided by industry experts on cybersecurity issues.
DISCUSSION:
The purpose of this procurement is to renew MDR services from Rapid7.
Rapid7's MDR service brings the technology and experience needed to detect and respond to targeted interactive threats using leading threat detection methodologies. Once a potential threat is identified through technology or analysis, Rapid7's 24/7 Security Operations Center (SOC) validates the event before generating an alert detailing the event in the City's environment. When the event is an interactive breach, the Rapid7 Incident Escalation team is ready to investigate immediately.
Additionally, the City gains access to Rapid7's experts for day-to-day activities, and staff can benefit from collaborating with these experts on issues and potential threats. This is where MDR di...
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