CITY COUNCIL AGENDA ITEM
ACTION REQUESTED:
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Approve the award of Change Order #2 to Contract 24-155, Cisco SMARTnet Maintenance, Support and License Renewal, to Sentinel Technologies, Inc. for an amount not to exceed $32,343.64 and a total award of $273,764.77
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DEPARTMENT: Information Technology
SUBMITTED BY: Jacqueline Nguyen, Director
BOARD/COMMISSION REVIEW:
N/A
BACKGROUND:
The Information Technology (IT) Department is responsible for maintaining the City's systems for computing, storage, and networking. Cisco communications equipment is installed at every municipal facility and provides connectivity to the entire voice and data network. This complex network ecosystem serves all City departments and connects nearly all elements of the City's technology portfolio.
On May 10, 2024, the City Council awarded Contract 24-155 for a total of $173,989 for the period August 25, 2024 to December 31, 2025.
On October 1, 2024, the City Council awarded Change Order #1 for an additional $67,432.06 to include additional systems under SMARTnet services.
The Cisco SMARTnet maintenance, support, and license service covers the City's Cisco Systems for computing, storage, and networking. A representative listing of systems includes:
1. Cisco Adaptive Security Appliances (ASA) for network security
2. Wireless network controllers and access points covering areas such as City buildings, public safety locations, and Jaycee's Park
3. The network and switching devices are used for both voice and data applications which include approximately 95 LAN switches for network connectivity
4. Devices that support Internet connectivity and private connectivity such as the Virtual Private Network (VPN) to Tyler Technologies Munis Enterprise Resource Platform (ERP), and remote working
5. Cisco Hyperflex, a modern high-performance converged platform of networking, computing, and storage components that provides services to employees and residents
6. Cisco FirePOWER firewall solut...
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