CITY COUNCIL AGENDA ITEM
ACTION REQUESTED:
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Approve the award of Cooperative Procurement 26-219, Cellular Phone Services, to Verizon Wireless for an amount not to exceed $338,000 and for a one-year term
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DEPARTMENT: Information Technology
SUBMITTED BY: Jacqueline Nguyen, Director
BOARD/COMMISSION REVIEW:
N/A
BACKGROUND:
Certain staff positions are assigned smartphones to enhance their productivity and to promote effective communications with other staff, the Mayor and City Council members, and vendors and contractors.
The City procures cellular phone services using the State of Illinois cooperative contract with Verizon Wireless. The contracted services include voice, text, and data as well as a smartphone for each user. The cost of the smartphone is included in the monthly costs and is available for an upgrade every ten months.
The IT Department periodically audits and reviews cell phone services. IT staff partners with department leadership review cell phone services against the guidelines in the City’s Mobile Device Policy. The table below shows the cell phone count by department as of September 8, 2026.
The increased number of cell phones in the Police Department is required to support various MFA (multifactor authentication) methods required by several PD software in compliance with the CJIS (Criminal Justice Information Services) information security rules.
City Manager's Office
|910|
Community Services
|910|
Legal
|910|
Finance
|910|
Human Resources
|910|
Electric Utility
84
Water Utilities
67
Public Works
53
Fire Department
50
Police Department
290
Naper Settlement
24
TED
39
Information Technology
34
TOTAL
663
The cellular voice and data service provider markets are very competitive as service providers offer plans and promotions that change regularly and can contain complex terms and conditions. The Information Technology Department monitors, and periodically evaluates, alternati...
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