CITY COUNCIL AGENDA ITEM
ACTION REQUESTED:title
Approve the award of RFP 22-071, EMS & Non-EMS Billing Services, to Ambulance Billing Services, for a three-year term
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DEPARTMENT: Fire Department
SUBMITTED BY: Mark J. Puknaitis, Chief
BOARD/COMMISSION REVIEW:
N/A
BACKGROUND:
Per the Naperville Municipal Code Section 1-8B-4, the Fire Department is responsible for maintaining and providing ambulance (EMS) and other emergency services (non-EMS) within the City, and within such additional areas which are to be served under contract. The Code also establishes the amounts to charge residents and non-residents for responding with City resources.
The City does not have the staffing necessary to perform comprehensive EMS billing and collection services in either the Fire or Finance department, therefore the services are outsourced to a qualified company. By outsourcing, the City ensures dedicated collection efforts and that all current on laws and industry trends related to Medicaid/Medicare, private insurance, and other applicable topics are follwed.
The City also outsources billing and collection of certain non-EMS services provided by the Fire Department. These include specialized responses such as motor vehicle accidents and vehicle fires. Currently, EMS and non-EMS billing and collection services are provided by separate vendors and under two distinct contracts.
In March 2022, the Fire Department issued RFP 22-071, EMS and Non-EMS Billing Services, to contract with an experienced and qualified firm that provides a turn-key solution in support of Fire Department billing and collection services and consolidate the two contracts.
DISCUSSION:
Advertisement Date:
03/09/2022
Notices Sent:
61
Opening Date:
03/30/2022
Planholders:
17
Proposals Received:
6
Proposals were received from the following vendors:
Paramedic Services of Illinois
Change Healthcare
Lifequest
Andres Medical Billing
Ambulance Medical Billing
Paramedic Billing Services
A selecti...
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