CITY COUNCIL AGENDA ITEM
ACTION REQUESTED:
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Waive the applicable provisions of the Naperville Procurement Code and Award Procurement 17-038, Bill Print and Mail Services, to AB Data for an amount not to exceed $202,000 and an 18-month term. (Item 1 of 3; Requires six positive votes)
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DEPARTMENT: Finance Department
SUBMITTED BY: Rachel Mayer, Director
BOARD/COMMISSION REVIEW:
N/A
BACKGROUND:
Other items on the City Council agenda related to this item:
* 17-689 Approval of a contract with FIS for electronic bill payment services.
* 17-690 Approval of a contract with Paymentus for hosted telephone provider services.
On November 15, 2016, City Council approved Contract 16-015, Enterprise Resource Planning (ERP) Software and Implementation, to Tyler Technologies. In January 2017, the City began implementing the financial module, the first phase of the new ERP software. The financial module is currently on schedule to go live January 1, 2018 and includes accounts payable, procurement, general accounts receivables and budgeting.
While implementing the ERP, the Finance staff learned more about the new ERP software, specifically regarding how the billing and collections modules will interact with the various third-party products for e-billing and printing of invoices. It is staff's intention to use third-parties that fully integrate with Tyler to eliminate any duplication of entry, which staff currently experiences with the current ERP System.
DISCUSSION:
The following Finance Department contracts related to billing and collections have terms ending as of December 31, 2107:
* Bill Print and Mail Services
* Electronic bill payment services
* Hosted telephone provider services.
It was the Finance Department's intention to conduct Requests for Proposals to select new vendors to perform these services. However, with ongoing implementation of the new ERP Software, staff is recommending that to retain current vendors until the Billing and Collections module ...
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